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Wednesday, April 9, 2014

Small Business Voip Phone Systems Will Save Companies Time And Money

By Judy Sullivan


Smaller companies often struggle to survive when global economic prospects are poor. They simply do not have the resources to carry them through bad times. They are therefore forced to adopt stringent measures to save money but at the same time they simply cannot allow their service levels to drop. One of the best ways in which to save money whilst increasing productivity is to move to internet based communication. Small business VoIP phone systems are becoming increasingly popular.

The growing wave of companies that move towards internet based communication is based on many sound reasons. Effective telecommunications is vital for success and no company can afford to alienate clients simply because the communication system is poor. Internet based communication provide companies with sophisticated communication technology that is simply light years ahead of a traditional PBX. The best of all is the fact that it is much cheaper than traditional systems.

One of the biggest advantages of this technology is that they can be scaled to suit the exact needs of the company. Regardless of how many different departments or branches a company has, only one central communication system is necessary. New branches or users can be joined to the system without having to request new lines. Likewise, users or branches can be removed when no longer needed.

Another aspect of internet based communication that continues to thrill users is the flexibility that they enjoy. An employee can use the system wherever he or she is. They can use a variety of devices, including tablets, laptop computers and smart phones to do so. They can even access the system from home. This can certainly lead to increased productivity and higher levels of customer satisfaction.

Of course, the biggest advantage enjoyed by users of internet communication is that they are able to achieve substantial savings. Many companies have reported savings of up to fifty per cent. Savings are also achieved because there is no requirement for a telephone operator at every site or department and because there are no multiple installations of the system.

Most companies that move to the internet quickly realize that they can achieve substantial additional savings on maintenance. A traditional PBX is maintained by highly skilled and expensive technicians and there are normally a number of separate systems that needs constant maintenance. Internet communication, however, are mainly maintained by the service provider. At the same time clients enjoy constant upgrades and they always have access to the latest technology and innovations.

Users that have moved from traditional systems to the internet are often surprised to learn that they not only continue to enjoy the features that they became used to, but that they also have access to a number of new, advanced features that can make their jobs easier. They have call forwarding to any user on the system, regardless of the location of that user, the have voice to email and fax to email, to name just a few popular features.

Small business VoIP phone systems certainly help companies to operate smarter and more effectively. The big bonus is that they are able to save substantial amounts of money too. The system is feature rich and can be instrumental in increasing the productivity of employees. There can be little doubt that this technology will become increasingly popular.




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